Rhonda’s Virtual Office, LLC welcomes guests to join us in bringing valuable and unique content to our readers that will aide them in making day to day decisions in running their businesses from start-ups to the already established SMB or entrepreneur’s. We aim to talk to the business owners, CEO’s, presidents, office managers, and other decision makers or management who are seeking new and innovative ideas as well as the tried and true. The idea is to bring ideas, concepts, tools, tips, and trends that work. Obviously, since we are a virtual assistant business it is also our goal to teach our readers how utilizing a VA can make their life easier.
Our client base is in the United States or local to us here in Cincinnati and we aim to serve and target content to this market, however; we realize that there may be really valuable content outside of our target market zone. Keeping that in mind we are open to considering content from other than our target market zone, however; all content must be in English and relevant to our target market and as with all content will be considered on a case by case basis. We reserve the right to refuse any content without giving justification.
All of the subject topics below must conform to meet our specific target audience.
Not limited to …
These topics can be how to’s, tips, tricks, trends, DIY, outsourcing (hire a virtual assistant/professional), lists, and if you have an idea not listed here we’d be happy to consider it. Content may be in written form, infographic, PPT’s, pretty much any content form as long as it is approved by our editorial team.
- Business Blogging
- Content Creation
- Calendar Management/Scheduling
- Email Marketing
- Email Management/Organization
- Project Management
- Product/App/Book Review
- Social Media
- Working with a Virtual Assistant/Desktop Publisher/Administrative Consultant/Project Manager/Web Designer
- Must be in English
- Well-written and high-quality
- Original content
- Please edit your work
- Useful and valuable content for our readers that reflects the writing style/tone of our site(s)
- Max of 2 anchor text links within your content to your website
- Properly attribute any outside sources (data, quotes, images, etc.)
- Length should be as long as is needed to be to be high quality content. If written content is really long there is a possibility of doing parts.
- Written posts should be submitted in Word/Google doc format
- Other content if possible should be submitted in an editable format. If this is not possible please email our editorial team with your questions/concerns.
- Image files attached separately
- Authors may submit original or personal photos, graphics, diagrams, etc. to be used within the text (please attach in a separate document your attribution information ). If you choose to utilize images that are free for use or purchase you must follow proper licensing guidelines. We will not accept images that are free or purchased that have been altered. Please attach an attribution document separately listing each image file name, attribution information, license link and/receipts, as well as a link to where you got the actual image. If any of this information is missing we will not use your image.
You are the intellectual property owner of your content, but …
We are not a content dump site. Your content must be original and not posted elsewhere on the web. It will be hosted on our site, YouTube channel, or other with a link back to your site. If we find that it is posted all around the web we will remove your content from our site(s).
Your content may also be distributed via our newsletter, The VA Source or other email marketing campaigns.
We retain the right to edit content, spelling, grammar, reformat, add links to our own sites if appropriate in a natural way to the content, etc.
Rhonda’s Virtual Office, LLC reserves the right to refuse to publish any works submitted for review for any reason, which it is not obligated to disclose to the guest author. Reasons we might reject a guest article, but are not limited to the following:
- To salesy, pushing products/services, marketing
- To many spelling or grammatical errors
- Not in English
- Not relevant to our readers
- Falsifying facts/inaccuracies
- Copyright infringement
- Already posted elsewhere on the web
Rhonda’s Virtual Office, LLC also reserves the right to remove any published content without prior notification or explanation to the guest author.
We reserve the right to change these terms at any given time and it is your responsibility as a guest author to stay informed. Please review them periodically if you have content on our site or elsewhere with us or are planning on submitting content with us.
By submitting guest authored content for review, you are agreeing to the terms outlined in our Guest Post Policy. For questions regarding guest authoring or guest content on Rhonda’s Virtual Office distribution site(s)/channel(s) please contact EditorialTeam@RhondasVirtualOffice.com.
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may beasked to enter your: name, email, mailing address or phone number. You may, however, visit our site anonymously.
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience
Your information helps us to better respond to your individual needs.
To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you.
In our portfolio
Your name, company name, URL, or email may be used in conjunction with listing a project example or testimonials that you provided, as wel as, we have a list of clients on our site. If you wish to not have this information listed or would like have it removed please let us know.
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other for the express purpose of delivering the purchased product or service requested.
To administer contest, promotion, survery or other site feature
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occastional company news, updates, related product or service information, etc.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, you private information (credit cards, social security numbers, EIN's, financials, etc.) will be kept on files for more than 60 days in order to send you our newsletter, blog updates, and other company updates that may be relevant to you.
It is impossible to get away from tracking cookies on websites because they require the use of trusted third party tools such as a newsletter manager or Payment Gateway. We recommend if you are concerned about those cookies that you read their privacy and/cookie policies to know what those are.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responbility or liability for the content of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feed back about these sites.
We are in compliance with the requirements of COPPA (Children's Online PrivacyProtection Act), we do not collect any information from anyone under 13 years of age. Our products and services are all directed to people who are at least 13 years and old or olders.
This policy was last updated February 14, 2021
This services agreement is made between Rhonda’s Virtual Office, LLC, an Ohio Limited Liability Company with its principal place of business at 685 Woodthrush Drive, Cincinnati, OH 45244 (RVO) and the Client.
WHEREAS, RVO is owned and operated by an experienced administrative assistant who provides remote “virtual” administrative assistance (works from their own location), administrative consulting, desktop publishing, one on one training, graphic design, project management and web services.
WHEREAS, the Client seeks to retain RVO to provide such services.
NOW, THEREFORE, RVO and Client, for good and valuable consideration, agree as follows:
Active Client: Receiving services on a monthly basis.
Non-Active Client: Not receiving services for more than 60 days.
Proposal: The proposal is a supplement to the standard RVO services agreement and NDA and should be read as though it is fully incorporated therein. Upon your signature of the Proposal, the Services agreement and the NDA become legally binding agreements along with it. Please refer to those agreements for the general terms and conditions of your engagement with RVO.
Description of Services and Rates
RVO will provide administrative, desktop publishing, web or other tech related services as described in the attached proposal, which is hereby incorporated into this agreement by reference. The proposal identifies the specific tasks RVO will perform and the specific rates that Client will pay for those services. The proposal is incorporated into this Agreement by reference as though written herein.
RVO agrees to provide the services in a timely and professional manner with a typical turn-around time of 1–3 days, and if such service will require more time, RVO will notify Client in a timely manner.
The Client will review the results of such services within 3–5 business days, or as provided in the Proposal. Should Client find an error that is RVO’s fault, Client may resubmit the matter to RVO for revision.
For services billed on a project basis, 3 revisions are included in the project cost. If it is not a project or retainer based engagement then all revisions will be billed hourly. The amount of revisions will typically be addressed per project. If it is not addressed in your Proposal then the standard 3 revision rule will apply.
What is a revision?
A revision is one change of one item on each project. Not a list of several changes on several items. We realize that sometimes a project does not end up the way you envisioned, but if you are not satisfied with a project after making the revisions described in your Proposal or detailed above, there will be additional charges for such revisions.
All care will be taken to ensure all projects are error free; it is the Client’s responsibility to inspect each item before a job is complete. If an error occurs that is our fault the Contractor will make reasonable effort to rectify the issue. Rhonda’s Virtual Office, LLC or the Contractor will not be held accountable if the Client fails to report errors within 3 – 5 business days. If a refund is requested because of an error on Rhonda’s Virtual Office, LLC’s part it must be made within that time frame. No monies will be refunded after 5 working days for such errors.
In regards to ALL print related projects.
You understand that all print projects MUST BE REVIEWED and PROOFED by YOU. If an error is made and you did not notice it when reviewing / proofing you and you alone are responsible for the error. RVO will NOT pay to have the project reprinted, RVO will NOT redo the project, RVO will NOT be held liable or accountable in any way, and if you wish to have the items redone you will pay for the service and / product.
In regards to ALL websites, blogs, social media, or other tech-related services.
If an issue occurs with a project (i.e. website maintenance – updating plugins, other WordPress updates, etc.) that is out of the scope of the Contractor’s responsibility the Contractor will not be held accountable for such issue. The Contractor may however assist the Client in attempting to resolve the issue.
Still, the Client needs to be aware that such issues may be out of the scope of the Contractor’s abilities and if such assistance takes place there may be additional charges incurred. If such an instance occurs that requires outside assistance from another professional the Client will be responsible for said charges incurred with such assistance and understands that those charges may be more than what RVO charges for said services.
Rhonda’s Virtual Office, LLC will not be held liable for any harm done to your company via your website or social media accounts that we might be handling. We will not post what we view to be inappropriate or harmful content; however, if you are providing or having someone provide content we might not review that content dependent on our agreement with you and strongly suggest that you approve any content curated before it is posted. Should you neglect to approve that content regardless of who created it we will not be held liable in any fashion for any harm that may arise from such an instance. The Client agrees not to hold such an instance against the Contractor, Sub-contractor, or Rhonda’s Virtual Office, LLC and the Client will be solely and legally accountable for such instance.
Rhonda’s Virtual Office, LLC takes great care to ensure that all photos used at all times are in accordance with the laws, but if photos are being provided via fraudulent site claiming authenticity, if the Client or other assign of the Clients provides photos to us for use on your behalf we will not be held legally responsible, accountable, or liable in any way. The Client agrees not to hold such an instance against the Contractor, Sub-contractor, or Rhonda’s Virtual Office, LLC and the Client will be solely and legally accountable for any violation of law or contract arising out of such occurence.
The duration of this Agreement is set for a term of 1 year and will continue at that point if the Client does not cancel in writing within 30 days.
The Client’s rates and payment terms will be addressed in the Proposal and the terms may vary on a project-by-project basis.
Any active Proposals are considered null and void if the Client becomes a Non-Active Client and may be subject to any and all new rates. If Client requests services after becoming an Non-Active Client, Client may be required to sign a new Agreement and Proposal containing new rates and other changes to the terms and conditions of the Agreement.
Additional charges will apply for Time-Critical or After Hours Support. RVO will advise the Client prior to the commencement of work should additional charges apply.
All payments will be accepted by IPN (Intuit Payment Network), credit card, check, or money order. IPN allows payment directly from a bank account or with a credit card. Other methods of payment may be negotiated and addressed in the Proposal if necessary. Retainer client’s will be set up on autopay via credit or debit card and billed on the 25th of each month.
In the event that a check bounces, Client will be responsible for payment of any bank fees RVO incurs, plus a $50.00 bounced check fee, and must pay the balance owed on Client’s account.
No international checks will be accepted. If you are an international client you must make payment via electronic avenues listed above.
In the event that an invoice is outstanding the following charges will apply. There will be a 10% charge every 30 days the invoice is past due, and all work will cease until Client’s account is made current. In the event Client’s account becomes 60 days past due, it may be subject to collections.
If requested, RVO will provide Clients whose billing is based on hours with a timesheet.
RVO reevaluates its rates from time to time. If RVO or Client believes that a new rate is appropriate, such party may make a written request for a rate change. If agreed upon by both parties, a new Proposal will be submitted to the Client and will become a legally binding part of this Agreement that becomes effective upon the signature of both parties.
Reimbursement of Expenses
RVO shall be entitled to reimbursement for the following out-of-pocket expenses, if the Client authorizes the expenses ahead of time. These expenses will be included on the invoice or will be invoiced separately.
- Delivery / Shipping Fees
- Graphics / Artwork
- Project related long distance and international telephone calls
- Other authorized expenses purchased solely for the Client
*NOTE: An authorized expense is also assumed/implied when the client requests for something to be mailed/delivered, requests copying/printing, etc.
You are contracting with RVO for the services addressed in your proposal. You understand that other billable services include phone calls or meetings with you or your staff or team, consultation, troubleshooting, emails with you and your staff or team and/ or on your behalf, etc.
Use of Subcontractors
RVO contracts with other virtual assistants and professionals in their respective industries to complete client project or tasks. We strongly value and protect your privacy, therefore; no subcontractor is utilized without first signing a contract and non-disclosure agreement with RVO.
Termination of Agreement
This Agreement and your Proposal may be terminated by Client or RVO with a 30 day written notice to the other party.
If the Client becomes inactive for a term of more than 60 days, the Agreement is automatically terminated except for our retainer clients as we work with many who have off season and it may be part of your agreement to continue. This will be addressed in the retainer proposal.
*NOTE: Any funds remaining in your account are non-refundable. It is advisable that you utilize our services until you have used the monies you have paid into your account.
Relationship of Parties
It is understood by both parties that RVO is a business owner/independent Contractor and is NOT Client’s employee. Client will not provide employee benefits for RVO and RVO is solely responsible for taxes and other withholdings.
The Client understands that RVO maintains regular business hours Monday through Friday, from 11 a.m. to 5 p.m. EST will not work beyond 5 p.m. or on the weekend unless otherwise agreed upon. Projects requiring work after regular business hours or on the weekend will incur additional fees. RVO reserves the right to alter its work schedule at its discretion without notice and without consent from the Client. RVO posts announcements regarding its office schedule on its website. If a scheduling change will directly affect the Client’s project, RVO will make a reasonable attempt to notify Client by email or phone.
RVO recognizes that Client has and will have proprietary information, including but not limited to:
- Future Plans
- Client Database
- Business Affairs
- Personal Affairs
RVO agrees not to, at any time or in any manner, utilize any information for RVO’s own benefit, divulge, disclose, or communicate in any manner any information to any third party without Client’s prior written consent. RVO will protect the information from intentional or accidental disclosure and will maintain its confidentiality. A violation of this article shall constitute a material violation of this Agreement.
Confidentiality after Termination
The confidentiality provisions of this Agreement shall remain in full force and effect after the termination of this Agreement.
See the separate Confidentiality Agreement provided in the next section below.
Return of Records
Upon termination of this Agreement, or upon Client’s request, RVO shall deliver or destroy all records, notes, data, memoranda, models, and equipment of any nature that are in its possession or under its control relating to Client’s business with the exception of any records that RVO is required to maintain by law. Deletion/destruction of records will occur within 6 months of ending the contract.
Client should be aware that RVO will generally not maintain any records beyond a 6 month period of termination of this Agreement, other than those records that RVO is required to maintain by law. If Client has failed to retrieve all data from RVO before such date, there will be no data to retrieve as it will be deleted and destroyed.
Use of Content Created for Client by RVO
Client understands and agrees to appropriate use of materials created for the Client by RVO for marketing purposes on our website(s), social media site(s), flyers, or any other marketing material RVO deems necessary to market RVO’s services or showcase RVO’s portfolio. Such client materials might include, but are not limited to business cards, flyers, forms, documents, websites, etc. created for the client by RVO.
This Agreement as well as the attached Proposal or Proposals contains the entire agreement of the parties and there are no other promises or conditions whether oral or written. This Agreement, including any attached Proposal or Proposals supersede any prior written or oral agreement between the parties.
No amendments to this Agreement or to any attached Proposal will be effective unless made in writing and signed by both parties.
Waiver of Contractual Right
This Agreement is governed by the laws of the State of Ohio, USA. Any dispute arising from this Agreement or any of the activities described herein, must be resolved by a mutually agreed upon arbitrator or mediator, or adjudicated in a court of competent jurisdiction in Clermont County, Ohio.
Signature of Parties
If the Client believes that this Agreement expresses the terms discussed with RVO and desires to retain RVO’s services pursuant to the terms described herein, your signature on the attached proposal will create a legal binding agreement with RVO.
This agreement is made between Rhonda’s Virtual Office, LLC, an Ohio Limited Liability Company with its principal place of business at 685 Woodthrush Drive, Cincinnati, OH 45244 (hereinafter "Receiving Party") and the Client (hereinafter "Disclosing Party").
The Disclosing Party and Receiving Party wish to discuss and exhange certain items and information related to business programs, products, applications, systems, components, technologies and business topics (the "Ivention") which the parties hereto consider highly confidential and proprietary.
NOW THEREFORE, the parties hereto, intending to be legally bound in consideration of the mutual covenants and agreements set forth herein, hereby agree as follows:
1.1 "Proposal" The proposal is a supplement to the standard RVO services agreement and NDA and should be read as though it is fully incorporated therein. Upon your signature of the Proposal, the Services agreement and the NDA become legally binding agreements along with it. Please refer to those agreements for general terms and conditions of your engagement with RVO.
1.2 "Invention" shall mean all information relating to business programs, products, applications, systems, components, technologies, and business topics.
1.3 "Confidential Information" shall mean all information provided by Disclosing party with resprect to the Invention regardless of whether it is written, oral, audio tapes, video tapes, computer discs, machines, designs, specifications, articles or manufacture, drawings, human or machine readable documents. Confidential information shall also include all information related to the Invention provided by Disclosing Party to Receiving Party prior to the signing of the proposal (1.1). Confidential information shall not include any of the following:
(a) such information in the public domain at the time of the disclosure, or subsequently comes within the public domain without fault of the Receiving Party;
(b) such information which was in possession of the Receiving Party at the time of disclosure that may be demonstrated by business records of the Receiving Party and was not acquired, directly or indirectly, from the Disclosing Party; or
(c) such information which the Receiving Party acquired after the time of diclosure from a third party who did not require the Receiving Party to hold the same in confidence and who did not acquire such technical information from the Receiving Party.
1.4 Disclosing Party shall mean the party disclosing information to the other relating to the Invention
1.5 Receiving Party shall mean the party receiving information from the other relating to the Invention.
2. Use of Confidential Information
2.1 The Receiving Party agress to:
(a) receive and maintain the confidential information in confidence;
(b) examine the confidential information at its own expense;
(c) not reproduce the confidential information or any part thereof without the express written consent of the Disclosing Party;
(d) not, directly or indirectly, make known, divulge, publish or communicate the confidential information to any person, firm or corporation without the express consent of the Disclosing Party;
(e) limit the internal dissemination of the confidential information and the internal disclosure of the confidential information received from the Disclosing Party to those officers and employees, if any, of the Receiving Party who have a need to know and an obligation to protect it;
(f) not use or utilize the confidential information without the express written consent of the Disclosing Party;
(g) not use the confidential information or any part thereof as a basis fort he design or creation of any method, system, apparatus or device similar to any method, system apparatus or device embodied in the confidential information unless expressly authorized in writing by the Disclosing Party; and
(h) utilize the best efforts possible to protect and safeguard the confidential information from loss, theft, destruction, or the like.
3. Return of Confidendtial Information
3.1 All information provided by the Disclosing Party shall remain the property of the Disclosing Party. Receiving Party agree to return all confidential information to Disclosing Party within 30 days of written demand by Disclosing Party without retaining any copies except where required by law.
4.1 This agreement shall be non-assignable by the Receiving Party unless prior written consent of the Disclosing Party is received. If this agreement is assigned or otherwise transferred, it shall be binding on all successors and assigns.
5. Governing Law
5.1 This agreement and all questions relating to its validity, interpretation, performance and enforcement (including, without limitation, provisions, concerning limitation of actions), shall be governed by and construed in accordance with the laws of the State of Ohio, notwithstanding any conflict-of-laws doctrines of such state or other jurisdiction to the contrary, and without the aid of any canon, custom or rule of law requiring construction against the draftsman.
6. No License
6.1 Neither party does, by virtue of disclosure of the Confidential Information, grant, either expressly or by implication, estoppels or otherwise any right or license to any patent, trade secrect, invention, trademark, copyright, or other intellectual property right.
7. Binding Nature of Agreement
7.1 This agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, personal representatives, successors and assigns.
8. Provisions Serparable
8.1 This agreement shall be binding upon and inure to the benefit of parties hereto and their respective heirs, personl rerpresentatives, successors and assigns.
9. Entire Agreement
9.1 This Agreement sets forth all of the convenants, promises, agreements, conditions, and understanding between the parties and there are no convenants, promises, agreements, or conditions, either oral or written, between them other than herein set forth. No subsequesnt alteration, amendment, change or addition to this Agreement shall be binding upon eithe rparty unless reduced in writing and signed by them.
10.1 Any controversary or claim arising out of or relating to this Agreement, or the breach thereof, shall be resolved by a mutually agreed upon abritrator or mediator, or adjudicated in a court of competent jurisdiction in Clermont county, Ohio. Any arbitration award shall be final and binding, and judgment upon the award rendered pursuant to such arbitration may be entered in any court of proper jurisdiction. Notwithstanding the foregoing, either party may seek and obtain temporary injunctive relief from any court of comptent jurisdiction against any improper disclosure of the Confidential information.
11. In respect to Client's Clients
11.1 During the course of the relationship with Rhonda's Virtual Office, LLC and for a period of two years after the cessation of the relationship for any reason, whether with or without cause, Independent Contractor shall not directly or indirectly, either alone or in conert with others, solicit, entice, or in any way divert any of the Client's Clients, employees, or consultants to do business with any person in competition with the Client.
Signature of Parties
If the Client believes that this Agreement expresses the terms discussed with RVO and desires to retain RVO’s services pursuant to the terms described herein, your signature on the attached proposal will create a legal binding agreement with RVO.