In this issue…
- Upcoming Events
- A Word From Rhonda
- Handling Customer Complaints
- VA Monthly Tips
- Current Industry Trends: Electronic Signatures
- Software Pick: SIGNificant Signature Capture
Upcoming Events / Offers
Small Business Tax Outlook 2013
Presentor : Chris Whitcomb, Tax Counsel: Matt Turkstra, Manager Legislative Affairs (House); Ashley Fingarson, Manager Legislative Affairs (Senate)
When : Wednesday, March 13th at Noon ET
Get the inside scoop on tax changes and issues. Learn more…
A word from Rhonda…
All in all this past month has been a great month. Signed with a new Client, learned some new skills, but met with some challenges and road bumps as well. Now road bumps are just part of life and business, but I want to talk a little about my road bumps because I want to in particular share with you something that I learned along the road. Read more…
Rhonda Holscher, Owner | CEO ~ Rhonda’s Virtual Office
Handling Customer Complaints
Let’s face it customer or client complaints are not fun, but they come with the territory. If you own a business, are an entrepreneur or freelancer you will inevitably encounter customer complaints at one point or another.
One of the best ways to do that is to create policies and procedures for your business. Having policies and procedures in place will help you and your team or staff to navigate the complaint. Read more…
VA Monthly Tips
Q : Are the photos you’re using legal for you to use?
A : You see it all the time on Facebook, other social media sites, and websites. Photos being shared and posted everywhere. Everyone loves a good photo. Whether they are funny, pretty, inspiring, etc. photos speak to us in ways words cannot. They relay a message and inspire us in ways we never thought possible.
The problem and question that is often asked in many businesses – “Is this legal?”
It might not be, and you need to know your rights, the laws, and what might happen to you if you knowingly or unknowingly use a photo that you do not have a license to use.
This great article by Elizabeth Potts Weinstein called “Can You Get Sued for Sharing that Viral Photo on Facebook?” explains more about the legal use of such photos. From your rights to license types and what you should be aware of when utilizing such photos.
Do you have any questions you would like to see answered here? Please email them to Subscriptions@RhondasVirtualOffice.com and be sure to include your name, email, and website link for credit. We will publish and answer your question in an upcoming issue.
EYE ON IT
Current Industry Trends: Electronic Signatures
As the use and security of technology continues to progress, there are a lot of ingenious features offered to small and home-based businesses to make operations smoother. One of the few that have become more popular in the last few years, is definitely the use of electronic signatures. With the convenience of a few keystrokes, you’re able to seal the deal right away, as opposed to having to print the form, sign it with blue or black ink, scan and email or fax back to the rightful owner and confirm that they’ve received it and not someone else. Whew!
For any business owner who is focused on keeping things organized and simple, automating the document signing process will allow you to do just that. Companies such as the IRS, banks and even corporate firms are benefiting from electronic signatures. So, if service contracts and sales-related emails are most common in your business, consider electronic signatures to save you time, money and the worry of the right person getting that document.
Software Pick: SIGNificant Signature Capture
This little beauty is a signature app for your iPad or Apple devices, but also works on Androids. It’s FREE with NO ADS! It’s simple and easy to use. Just download the app and start using. It’s really pretty simple. Once you open the file you want (must be in .pdf format) you can then select the SIGNificant app from a list of “open in” choices or “complete action using” choices depending on your device.
To add your signature to the document click on the “pencil” icon, move the signature box to where you want to sign, resize if necessary, and tap to sign. Sign it, click “accept”, “retry”, or “cancel”.
It also has the ability to add text by clicking on the “T” icon and add images by clicking on the “camera” icon.
Nice and easy signature app with a couple extras that you’ll love.