Hourly Clients are invoiced monthly on or before the first Saturday of each month.
Hourly and per project Clients have 15 days to pay. If not paid in that time period, a 2% late fee is added, and no other projects will be accepted until payment is made.
All Clients on our package rates will pay in full on or before the first of each month. If not paid at that time all work will cease until payment is made.
All Clients will receive a monthly statement around the 15th of each month depending on which day of the week that falls and whether or not it is a business day or non-business day (i.e. Holidays / weekends).
Payment options include IPN (Intuit Payment Network), money orders, and checks.
In the event a check bounces you will be charged a $35.00 bounced check fee, plus, any charges incurred by the bank.
Additional charges may apply for the Time Critical or After hours support. The Client will be advised prior to the commencement of work.
The Client will either purchase in advance or pay us in advance for any out-of-pocket expenses including but not limited to:
- Postage
- Delivery / Shipping Fees
- Copying
- Printing
- Graphics / Artwork
- Project related long distance and international telephone calls
- Other authorized expenses purchased solely for the Client
