I received the email below just now claiming to be from Dun & Bradstreet. The email states there is a complaint against my company. Now I’m pretty sure that there are no complaints against my company, but Dun & Bradstreet is real and you just never know when someone might file a complaint against your company. So it is definitely better to be safe than sorry right. Well, these scammers are banking on that. They know you want to protect your business identity, and will go to any lengths to scam you however they can.
Rather than clicking on any links or opening the attachment. I did a Google search for the proper Dun & Bradstreet website link. I clicked through to it, and did a search for my company on their site. There was nothing suspicious to report on my company, but I did a little digging and did find some info for you on this email. Dun & Bradstreet confirm this is a scam. So please be careful with your emails. No clicking on links and attachments without knowing for sure if they are from a trusted source.
NOTE: I have disabled the links in this email do not use them.
New Complaint : 2321631
Dun & Bradstreet has received the above-referenced complaint from one of your customers regarding their dealings with you. The details of the consumer’s concern are included on the reverse. Please review this matter and advise us of your position.
In the interest of time and good customer relations, please provide the DnB with written verification of your position in this matter by February 25, 2013. Your prompt response will allow DnB to be of service to you and your customer in reaching a mutually agreeable resolution. Please inform us if you have contacted your customer directly and already resolved this matter.
The Dun & Bradstreet develops and maintains Reliability Reports on companies across the United States and Canada . This information is available to the public and is frequently used by potential customers. Your cooperation in responding to this complaint becomes a permanent part of your file with the Better Business Bureau. Failure to promptly give attention to this matter may be reflected in the report we give to consumers about your company.
We encourage you to print this complaint (attached file), answer the questions and respond to us.
We look forward to your prompt attention to this matter.
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2012 Dun & Bradstreet Credibility Corp.
Dun & Bradstreet Credibility Corp. 103 JFK Parkway, Short Hills, NJ 07078
This is the statement from Dun & Bradstreet on their website and if you want to get updates you can visit this link.
Question: I received an email regarding a complaint against my company. What is this?
Answer: We have received notice that an email has been sent to customers that mimics alerts that originate from the DandB alert address, email@example.com. If you receive a notice from firstname.lastname@example.org regarding a Better Business Bureau complaint filed against your company, do not open the attachment and delete the email immediately. We are investigating the source of this email and will have an update as soon more information becomes available. We thank you for your patience and, if you would like further assistance, please contact one of our Credit Advisors by clicking on the “submit a request” tab from the menu bar above and fill out a request form.
Again, please be careful. This is your business – your life – your identity at stake here. Everything could be compromised by one wrong click, and your entire life could be turned upside down in the blink of an eye.
I just wanted to add this link for more information from D & B.